FAQ

Why There’s No Tax at Checkout

You might have noticed that there’s no tax added to your order at checkout. That’s because Breton Outdoors is a small business currently operating below the sales threshold that requires us to collect HST/GST. This means you get exactly what you see.
no hidden fees or extra charges.

Where are you based?

We’re a proudly Canadian outdoor brand, inspired by the country’s vast wilderness and built on its tradition of rugged adventure.

How can I place an order?

You can place an order directly through our website. Simply browse our catalog, add items to your cart, and proceed to checkout.

Do you offer international shipping? Yes, we ship internationally. Shipping costs and delivery times vary depending on your location.

How long does shipping take? Shipping times depend on the product and location. Standard shipping typically takes 7-14+ business days, while expedited shipping options may be available.

Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email to monitor your shipment.

Do you accept returns or exchanges?

We accept returns and exchanges within 14 days of delivery for unused and unopened items. Custom print-on-demand products are non-refundable unless defective or incorrect.

What should I do if my order arrives damaged? If your order arrives damaged or incorrect, please contact our support team with your order details and photos of the issue. We will work to resolve it as quickly as possible.

How do I contact customer support?

You can reach our customer support team via email or through our contact form on the website. We aim to respond within 48 hours.

Do you offer bulk discounts?

If you have any other questions, feel free to reach out to us!